- 1. Select expired users and request renewal
- 2. Accept the renewal of an expired user as the manager
- 3. Check details on user logs
- 4. View system notifications for a specific resource
- 5. Generate a new password for a specific resource
User management
1. Select expired users and request renewal
Select users which have expired and send a request of renewal to their manager
Click on the "User management" widget to access the main page.
To expand advanced filers, click on the "Advanced filters".
In the filter "Validation status" select the option "Expired" and click on the button "Apply".
Scroll down to the main page and tick the checkbox of the desired user in the main table column named "Change status".
Once the user is selected, click on the button "Ask for renewal of selection".
In the notification pop-up, click on the button "Yes" to send the renewal request.
In the pop-up, click on the button "Send request" to send the renewal requests to the Staff Manager.
User management
2. Accept the renewal of an expired user as the manager
As the direct manager of the resource, accept the renewal of an expired resource you manage
Log in as a Staff Manager. Click on the envelope icon, in the header of the page to proceed to the inbox page.
Open the notification and click on the button "Renew users" to proceed to the users renew page.
In the users renew page a table with the expired user (or users) will be displayed.
Tick the checkbox in the "Select to change validate status" column and click on the button "Renew selection".
In the notification pop-up, click on the button "Yes" to renew the selected user.
User management
3. Check details on user logs
Check the details of the logs of access to the system of a single user.
Click on the "User management" widget to access the main page.
Filter the user by the CID number and click on the button "Apply".
Click on the detail (lens icon) to proceed to the detail page.
Select the tab "Logs" in the detail page.
The tab "Logs" shows the data of recorded user logs for different profiles.
User management
4. View system notifications for a specific resource
View the notifications generated by the system for a specific resource
Click on the "User management" widget to access the main page.
Define the filter CID and click on the button "Apply". The resource will appear in the table.
Click on the detail (lens icon) to proceed to the detail page.
Select the tab "User`s notifications" in the detail page.
In the "User`s notifications" tab, it is possible to see all notifications generated by the system.
User management
5. Generate a new password for a specific resource
Generate a new password for a specific resource
Click on the "User management" widget to access the main page.
Define the filter CID and click on the button "Apply". The resource will appear in the table.
Click on the detail (lens icon) to proceed to the detail page.
Select the "User data" tab. Then, click on the button "Generate new password".
In the pop-up, enter a new password and repeat the password. Click on the button "Save".
In the notification pop-up, click on the button "Yes" to generate a new password.